Privacy Policy

We collect information necessary to provide our investment and trading services safely and effectively:

• Personal Information: Full name, date of birth, nationality, government-issued ID documents required for KYC compliance.
• Financial Information: Bank account details, cryptocurrency wallet addresses, transaction history, deposit and withdrawal records.
• Technical Data: IP address, browser type, device identifiers, operating system, login timestamps, and session data.
• Communication Data: Messages sent to our support team via email, WhatsApp, or Telegram.
• Usage Data: Pages visited on our platform, features used, and navigation patterns to improve user experience.

We process your personal data only for legitimate business purposes directly related to our services:

• Create and manage your investor account and profile
• Verify your identity and conduct KYC/AML compliance checks
• Process deposits, allocate investment plans, and credit daily profits
• Process withdrawal requests and transfer funds
• Send account notifications, profit reports, and platform updates
• Detect and prevent fraudulent activity and security threats
• Improve our platform features, user experience, and customer support

We do NOT sell, rent, or trade your personal data to third parties for marketing or commercial purposes.

We may share your information only in the following limited circumstances:

• Regulatory Compliance: Disclosure to the UAE Financial Services Authority as legally required for our investment license obligations.
• Service Providers: Trusted third-party service providers (payment processors, KYC services, cloud infrastructure) under strict data processing agreements.
• Legal Requirements: When required by court order, law enforcement request, or to protect the rights and safety of our platform and users.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

We implement industry-leading security measures to protect your personal and financial data:

• AES-256 Encryption: All sensitive data is encrypted at rest and in transit using Advanced Encryption Standard with 256-bit key length.
• Two-Factor Authentication: Mandatory 2FA on all account login and withdrawal actions.
• Continuous Monitoring: 24/7 automated security monitoring with real-time alerts for suspicious activity.
• Secure Data Centers: Data stored on ISO 27001-certified servers with physical security, redundant backup, and disaster recovery.
• Access Controls: Role-based access control ensures only authorized personnel can access specific categories of user data.

Our platform uses cookies to enhance your browsing experience:

• Essential Cookies: Required for core platform functionality including authentication, session management, and security.
• Analytics Cookies: Help us understand how users interact with our platform to improve features and performance.
• Preference Cookies: Remember your settings such as language, timezone, and display preferences.

You can manage cookie preferences through your browser settings.

Our platform may contain links to third-party websites, services, or resources for your convenience. EliteBot Trader does not control these external sites and is not responsible for their privacy practices, content, or data handling. We encourage you to review the privacy policy of any third-party site you visit.

Subject to applicable law, you have the following rights with respect to your personal data:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Correction: Request correction of inaccurate or incomplete personal data.
• Right to Deletion: Request erasure of your personal data, subject to our legal retention obligations.
• Right to Portability: Request your personal data in a structured, machine-readable format.
• Right to Object: Object to processing of your personal data for specific purposes.

To exercise any of these rights, contact us at support@elitebottrader.live. We will respond within 30 days.

We reserve the right to update or modify this Privacy Policy at any time. When material changes are made, we will notify you by updating the "Last Updated" date, sending an email notification, and displaying a prominent notice on your dashboard. Your continued use of the platform after notification constitutes acceptance of the updated policy.

For any questions, concerns, or requests regarding this Privacy Policy or your personal data:

• Email: support@elitebottrader.live
• Website: elitebottrader.live
• UAE Headquarters: United Arab Emirates (Licensed under IL-2024-07-11485)
• European Office: Bristol, United Kingdom